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Enrolment requests

Waitlist an enrolment request

Waitlist an enrolment request with a reason so it stays pending, and explain the delay clearly to the requester while you decide next steps without approving it

Overview

Waitlisting keeps the request open without approving it.

A reason is required and is shown to the requester, so they understand the delay.

Waitlisting a request

To waitlist a request:

  1. Open Enrollment Requests.
  2. Find the request you want to waitlist.
  3. If the request shows Review match, resolve or confirm it first.
  4. Select Waitlist.
  5. Enter a short reason.
  6. Select Waitlist Request.

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