Enrolment requests
Reject an enrolment request
Reject an enrolment request with a clear reason shown to the requester, keeping the enrolment from starting and the record available for reference later
Overview
Rejecting a request keeps the enrolment from starting.
A reason is required and is shown to the requester, so they know what to do next.
Rejecting a request
To reject a request:
- Open Enrollment Requests.
- Find the request you want to reject.
- If the request shows Review match, resolve or confirm it first.
- Select Reject.
- Enter a short reason.
- Select Reject Request.
Approve an enrolment request
Approve a public enrolment request, choose active or trial status, handle capacity overrides when a class is full, and add the dancer to the class safely
Waitlist an enrolment request
Waitlist an enrolment request with a reason so it stays pending, and explain the delay clearly to the requester while you decide next steps without approving it